Ritual Black Caffè ("we", "us") operates ritualblackcaffe.ca. This policy explains what information we collect through this site, why, and how it's handled. We're a small, locally owned business — this policy reflects what we actually do, not a template.
What we collect
When you submit the contact form or free trial request form, we collect what you enter: your name, phone number, work email, business name (optional), workplace size, city, and any message you include. We do not collect this information anywhere else on the site — browsing the site does not submit any personal information to us.
How we use it
Submitted information is used only to respond to your inquiry — to call or email you back about a free trial or a question about our service. We do not sell, rent, or share your information with third parties for marketing purposes.
Cookies & tracking
See our separate Cookie Policy for details on what, if anything, this site sets in your browser.
How long we keep it
We keep inquiry information only as long as needed to respond to you and, if you become a client, to service your account. If you'd like your information deleted, email us and we'll remove it.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, at any time — email hello@ritualblackcaffe.ca and we'll handle it directly, no ticket system.
Security
This site is served over HTTPS. Form submissions are sent to us directly and are not stored in a public-facing database.
Changes to this policy
If what we collect or how we use it changes — for example, if we add website analytics — we'll update this page and the "last updated" date above.
Contact
Questions about this policy: hello@ritualblackcaffe.ca or 416-995-0577.